Indie and Isla offers a flat rate shipping fee of $4.99 on orders under $100. Orders over $100 will receive FREE shipping. For expedited and overnight shipping options, please contact us prior to ordering.

You can skip the shipping fees with free local pickup. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.  Please have your order confirmation email with you when you come.

Free local delivery is available for customers located within a 10 mile radius.

Deliveries are made from 10-6 pm on Monday-Friday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at shopindieandisla@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Read our full return policy here.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at shopindieandisla@gmail.com with your name and order number, and we will look into it for you.